Reports To: Manager, Organizational Change Management Position Summary: The Change Management Partner will elevate CAPREIT’s Strategic Programs as a lead resource in the development and deployment of change management plans and activities. The incumbent of this role must be a champion of change management and understand it's importance for overall organizational performance & effectiveness. Responsibilities: • Develop and lead change management requirements on respective projects and initiatives • Apply a structured change management approach to maximize the adoption of new programs and manage resistance to changes across CAPREIT. • Support project teams by ensuring a structured application and integration of all change management plans. • Evaluate and communicate potential risks associated with change initiatives. • Raise and document concerns and address risks as they occur during the implementation of initiatives. • Escalate unsolved issues to Manager, OCM and Project Managers bringing visibility to challenges before they become an obstacle to further progress. • Support the development and use of metrics to define, measure, and report on the progress of the success of change and it's impact. • Understand project and end-user needs to create successful communication & training plans. • Develop project-related training plans as part of change management activities. • Become a trusted partner with CAPREIT’s business units and leaders. Required Skills: • Excellent written and verbal communication skills with the ability to interface with project sponsors and business owners. • Ability to develop presentations, documents, and articles using original or innovative techniques or style. • Ability to clearly articulate messages to a variety of audiences. • Organized with a natural inclination for planning strategy and tactics. • Results-oriented and demonstrates perseverance and resilience towards reaching objectives. • Exhibits a can-do attitude and a disposition to face challenges. • Curiosity and a natural flair for innovation, showing a balance in the ability to contribute new ideas, whilst learning from others. • French language skills an asset. • Strong analytical and problem-solving abilities, as well as a project management mindset. • Microsoft Sharepoint background knowledge is an asset. • Understanding of basic process improvement principles. • Understanding of basic project management principles. • Prosci Change Management Certification is an asset. Experience: • College Diploma or University degree in Human Resources or related discipline. • Change Management certification or equivalent experience. • 3-5 years of experience in designing, developing, and deploying effective change management strategies. • Experience and knowledge of change management principles, methodologies and tools. • Excellent active listening skills. • Strong leadership skills including being proactive. • Training experience including needs analysis, design, and facilitation.  

    Reports To: Associate Director, Data Analytics and Insights   Position Summary: Reporting to the Associate Director, Data Analytics and Insights, the Data Analyst Intern is responsible for examining information using data analysis tools to help the Data Analytics team at CAPREIT make important decisions by identifying various facts and trends.   Responsibilities: - Assist Data Analytics team in management and development of various analytics projects across multiple business functions and teams. - Contribute to the Data Analytics team to prototype new business intelligence dashboards, conduct exploratory data analysis, prepare data visualizations, and research data science. - Conduct research using both external and internal sources to define and resolve statistical and analytics related problems. - Research and review large sets of data, using peer analysis with benchmarking and competitor analysis. - Develop documentation of key processes, issues, and assist in creating data dictionary. - Conduct analysis to validate system issues and work with IT to resolve those issues. - Assist in building new data pipelines and maintain code repositories for CI/CD. - Assisting in process improvement initiatives within Data & Analytics group. - Complete all other duties as assigned.   Required Skills: - Enrolled in or completed a bachelor’s degree in Mathematics, Statistics, Computer Science, or Information Systems. - Experience in cloud platforms such as Azure and code management tools like GitHub would be an asset. - Experience with SQL and other database languages preferred. - Advanced skills in Microsoft Power BI (DAX, and power query), and Power Apps. - Self-starter with excellent problem-solving and research skills. - Innovative and creative critical thinker with an attention to detail and quality. - A strong willingness to learn and adapt to new priorities as they come. - Ability to work effectively both independently and as a member of a team.  

  Position Summary: The Accounts Payable Administrator Summer Intern is primarily responsible for, but not limited to, reviewing and coding corporate invoices for multiple properties accurately; working with employees and vendors to resolve all accounts payable inquiries in a timely manner; providing insight to process improvements and efficiencies, and assisting in other accounting functions as necessary.   Work Type: Hybrid work environment; minimum 3 days at 370 McCowan Rd. office                                                                                     Responsibilities: - Receive invoices daily, date stamp them, and match them with a PO. - Validate PO invoices ensuring vendor name, invoice number, and date are keyed properly. - Peer review E-Procurement batches, prior to posting. - Reconcile and process holdback payments in a timely manner for PO vendors. - Process out-of-scope (Non-PO) invoices in SAP. - Code and process Utility invoices into SAP Other: - Assist in Utility Accounting Variance Analysis. - Assist in Tele-Communication Payment remittance reconciliation. - Other tasks as assigned by AP Team Lead and Manager.   Qualifications: - 3 – 5 years of accounts payable experience - Proficiency with SAP, MS Excel, and MS Word - Good communication skills - French language is an asset - Excellent organizational skills

Are you an enthusiastic leader with strong decision-making and organizational skills? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a Property Manager.     Who are we? We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.   Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.   About the Property Manager opportunity: Resident Ambassador: As our frontline lead, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.  Leasing Champion: Oversee the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets. Operations Guru: Manage our property people, administration of services, collect payments, inspect the property and facilitate resident moves.   What you need to succeed: - 3 years’ experience in leasing, property management or related field. - 1 year in a supervisor capacity in property management. - High school diploma or equivalent. - Proficient with MS Office. SAP knowledge is an asset. - Well-developed English oral and written communication skills. - Ability to work evenings and weekends when needed to meet business requirements. - Proven ability to address concerns and achieve performance targets. - Strong problem-solver with effective negotiation skills. - Detailed-oriented with proven ability to work in a fast-paced environment.   What’s in it for you? At CAPREIT, we reward all permanent full-time employees: - Competitive Base Salary - Paid Vacation - Flexible Health, Dental & Vision Benefits  - Employee Savings Plan - Employee & Family Assistance Plan - Learning & Professional Development   Your opportunity to build an exciting career!  

  Are you an enthusiastic and detail-oriented individual with strong leadership skills? Do you have an interest in residential property management and want to build a career with one of the 50 Best Employers in Canada? If this is you, come join our community as a Regional Property Services Administrator.   Who are we? We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.    Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.   About the Regional Property Services Administrator opportunity: Administration Ambassador: Champion administration for property services from maintaining documentation to standardizing procedures. Proactively implement best practices, revise weekly reports and provide feedback on concerns.   Compliance Guru: As our frontline compliance lead, perform audits to ensure team adherence to standards. Plan and manage fire and safety programs in accordance with applicable laws and regulations.   Operations Partner:  Support with collection of outstanding payments, leasing and facilitating maintenance request. As a point of escalation, deliver excellence in addressing resident/vendor concerns to maintain satisfaction.    What you need to succeed: - 1 year of supervisory experience in property management or related field. - High school diploma or equivalent. - Proficient with MS Office. SAP or accounting software experience is an asset. - Well-developed English oral and written communication skills. - Ability to work different shifts and properties within the portfolio when required. - Team player with the ability to work autonomously. - Strong problem-solver with outstanding customer relations skills. - Highly organized with proven ability to work in a fast-paced environment.   What’s in it for you? At CAPREIT, we reward all permanent full-time employees: - Competitive Base Salary - Paid Vacation - Flexible Health, Dental & Vision Benefits  - Employee Savings Plan - Employee & Family Assistance Plan - Learning & Professional Development   Your opportunity to build an exciting career!    

  Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a Leasing Specialist located at 5411 208th Street, Langley, BC. Please note this is a temporary Full-time role.     Who are we? We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.    Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.   About the Leasing Specialist opportunity: Resident Ambassador: As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction. Leasing Champion: Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets. Operations Guru: Collect payments, inspect the property and facilitate resident moves and maintenance request.   What you need to succeed: - 1-2 years’ experience in customer service, sales, office administration or related field. - High school diploma or equivalent. - Proficient with MS Office. SAP knowledge is an asset. - Well-developed English oral and written communication skills. - Ability to work evenings and weekends when needed to meet business requirements. - Proven ability to address concerns and achieve performance targets. - Strong problem-solver with effective negotiation skills. - Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.    What’s in it for you?   - Competitive Base Salary - Paid Vacation - Car Allowance   Your opportunity to build an exciting career!    

  Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a Leasing Specialist located at 20839 78B Ave, Langley, BC. Please note this is a temporary full-time.     Who are we? We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.    Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.   About the Leasing Specialist opportunity: Resident Ambassador: As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction. Leasing Champion: Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets. Operations Guru: Collect payments, inspect the property and facilitate resident moves and maintenance request.   What you need to succeed: - 1-2 years’ experience in customer service, sales, office administration or related field. - High school diploma or equivalent. - Proficient with MS Office. SAP knowledge is an asset. - Well-developed English oral and written communication skills. - Ability to work evenings and weekends when needed to meet business requirements. - Proven ability to address concerns and achieve performance targets. - Strong problem-solver with effective negotiation skills. - Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.    What’s in it for you? - Competitive Base Salary - Paid Vacation - Car Allowance   Your opportunity to build an exciting career!    

  Reports To:  Director, Regional Procurement   Position Summary:  The Procurement Coordinator, Regional assists with procurement activities for the Operations Group.  Main responsibilities include managing purchase requisitions, modifying purchase orders, reporting and acting as a point of contact for procurement related matters.     Responsibilities:   Approvals - Daily review and approval of purchase requisitions or Purchase Order Requests - Responsible for managing and creating purchase requisitions - Investigate and resolve of purchase order discrepancies (incorrect item, price, etc.) - Modify purchase orders as required. - Recommend additions/deletions to the item master - Recommend additions/deletions to the vendor master - Review and distribute Procurement reports (spending, goods/services receipts) - Assists in preparation of budget templates - Works with Regional Buyer to review and correct vendor compliance issues. - Responsible fro reporting on all noncompliance (internal & external) procurement related issues. - Manage the Receiver Follow Up Report. - Validate Month End Accruals. - Address vendor inquiries and service/goods related issues - Other projects assigned by Procurement Manager or Director   Purchase Order Creation - Create Purchase Orders in SAP - Ensure documents are executed per Capreit SADP - Receive contractor, consultant and engineers Purchase Orders per invoicing project - Strategic alliance with Accounts Payable Department to work through invoicing issues - Update process documentation, as needed   Major Capex Purchase Orders - Work with Procurement Services to assist in PO creation and management - Create Purchase Orders in SAP, attaching relevant documentation - Ensure appropriate signatures or email approval on all back up documentation per SADP - Ensure Purchase Orders are successfully sent to vendors   Tendering Documentation - Prepare documentation relating to category spend as directed by Director, Procurement or Procurement Manager.   Assist in Auditing - Assist Management/auditors during auditing period    Reporting - Accruals - GR/IR - Spend Analysis   Filing - Filing potential vendor brochures, contracts, etc.   Projects and tasks as needed     Qualifications: - 2 years related experience - Experience with Pivot tables - V-look up data - Experience with complex data manipulation through excel - Attention to detail and a high level of accuracy - Effective communication skills - Good time management skills - Team player - Ability to multi task - Good organizational skills    

  Our Maintenance People,   As Canada’s largest residential landlord, CAPREIT prides itself on the smooth operation and safety of our properties. Our Maintenance Crew is responsible for the coordination of all major repairs and improvements necessary for a portfolio of properties. They key goal of the team is to maintain a properly functioning and inviting environment throughout the building for our staff and residents. Please note this is a full-time role located in Kelowna BC.    An ideal candidate for this position should have excellent communication skills, a background in building mechanics, good knowledge of painting and accessories, general HVAC/plumbing knowledge, and the ability to handle multiple jobs in an organized fashion. In order to be considered for this position, candidates must possess a means of travelling between properties throughout the day.   Please note that applications from all interested individuals are appreciated; however, we will only contact candidates that are selected for an interview.   CAPREIT values diversity in the workforce and is an equal opportunity employer.  CAPREIT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.    

 

  Location: This position can be based in either Quebec or the Greater Toronto Area   Work Type: Hybrid; minimum 3 days in office   Position Description: CAPREIT is seeking a motivated and energetic bilingual individual to help bring coordination, proactiveness, community and customer service escalation support, communication management and reporting to CAPREIT’s online reputation management and resident communications.  We are looking for an individual PASSIONATE about social interaction and engagement and a positive brand ambassador to our residents who contact CAPREIT through our social channels.  In addition, the successful candidate will work on behalf of our diverse Operations team and in-house corporate teams to manage their critical communication by editing and sending messages on their behalf through an online tool.   This position requires an individual to thrive in a fast-paced, dynamic environment while delivering great work. Flexibility and adaptability are key.  A can-do attitude with an ability to roll-up-your-sleeves and focus on the details is critical.  A customer-focused/issue-resolution obsession is a must. This candidate will be responsible for providing support to customer escalation initiatives and reporting in order to consistently improve CAPREIT’s online customer response and reputation. The successful candidate will be an excellent communicator, a versatile and creative writer, and a team player.   Reporting to the Manager, External Relations, you will assist with responding to all social media interactions with our residents online and providing communication support and electronic delivery in service of our Operations team. Your time will be divided between crafting top-notch responses to our residents who interact with us online through our WeCare and CAPCares programs (voice of the customer programs) and escalating their concerns to internal resources, including Operations, and managing that escalation to its final, successful closure, as well as editing, reviewing, escalating and ultimately scheduling communication messages to our resident.     Key Responsibilities could include, but are not limited to: - Community management of CAPREIT’s social listening channels and content – escalating and receiving feedback from our Operations team to successfully resolve the client issue - Program support of CAPREIT’s WeCare and CAPCares program - Daily management of CAPREIT’s Google Review (Google My Business) accounts, responding to positive and negative reviews, and escalating where appropriate with Operations, ensuring all issues are tracked and managed to a successful conclusion, and creating programs to solicit positive reviews from our residents - Respond in a timely manner to resident queries, concerns and comments across multiple platforms - Editing, reviewing and sending resident communication through CAPREIT’s proprietary online resident tool – using judgement when to escalate issues or concerns to senior communications specialists - Social Media listening (trends and crisis management) - Monthly social media listening analytics and operational response reporting that informs which portfolios are appropriately following up with customer service issues to support reputation management - Monitoring and reporting on Google Reviews for all buildings across CAPREIT’s Canadian portfolio – including responding to reviews, escalating to the appropriate Operations support, and reporting trends to Director that may indicate future service concerns - Staying on top of social media customer service trends, best practices, technologies and recommending tactics to the Director for implementation     Qualifications: - Bilingualism is mandatory – both written and oral fluency - University or college education, with a background in Marketing, Communications, Social Media Management or related work experience is required - A recent graduate with a minimum of 1 year of marketing and communications experience - A customer-first mentality, with a strong ability to effectively respond to client concerns and properly escalate where necessary to senior management or Operations - Ability to effectively communicate with stakeholders and build cross-functional and cross-departmental relationships - Above average written communication skills, emphasizing tact and diplomacy - Proficient with Instagram, Twitter, Facebook, and LinkedIn - Highly organized - Work independently and as a member of a team - Self-starter with little requirement for supervision - Deadline oriented with a strong drive to get the job done - Excellent communication and organizational skills, with the ability to take a project from start to finish - Creative thinker and fast learner - Ability to handle multiple priorities and tight deadlines   Technical Skills: - Knowledge of basic Adobe Suite (InDesign, Illustrator, Photoshop) - Knowledge of Sprout Social or other social media listening tools - Canva - Google Analytics - Microsoft 365 Suite - Google MyBusiness  

  Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a Leasing Specialist.      Who are we? We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.    Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.   About the Leasing Specialist opportunity: Resident Ambassador: As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction. Leasing Champion: Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets. Operations Guru: Collect payments, inspect the property and facilitate resident moves and maintenance request.   What you need to succeed: - 1-2 years’ experience in customer service, sales, office administration or related field. - High school diploma or equivalent. - Proficient with MS Office. SAP knowledge is an asset. - Well-developed English oral and written communication skills. - Ability to work evenings and weekends when needed to meet business requirements. - Proven ability to address concerns and achieve performance targets. - Strong problem-solver with effective negotiation skills. - Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.    What’s in it for you? At CAPREIT, we reward all permanent full-time employees: - Competitive Base Salary - Paid Vacation - Flexible Health, Dental & Vision Benefits  - Employee Savings Plan - Employee & Family Assistance Plan - Learning & Professional Development   Your opportunity to build an exciting career!    

Ti Position Summary:    The Land Lease Administrative Assistant is responsible for providing administrative and clerical services in order to ensure effective and efficient operations. This is a temporary part-time position located in Essex, Ontario.   Responsibilities:   Reception - Answer general phone inquiries in a professional and courteous manner - Direct phone inquires to the appropriate staff member - Reply to general information requests with the accurate information - Greet visitors to the organization in a professional and friendly manner   Office administration - Use computer word processing, spreadsheet, and database software - Sort incoming mail, faxes, and deliveries for distribution - Prepare and send outgoing faxes, mail, and packages - Forward incoming general e-mails to the appropriate staff member - Data entry and upkeep of the organization's databases, ensuring a high level of accuracy - Provide administrative support to management and other staff   Perform other duties and tasks as required by Manager.   Qualifications   - Excellent interpersonal skills - Team player - Effective verbal and listening communications skills - Attention to detail and high level of accuracy - Effective written communications skills - Computer skills including the ability to operate spreadsheet and word processing programs - Time management skills - Ability to speak the local language - Proficiency in the use of office equipment such as Computer, Voice messaging systems, Fax, photocopier  

    Reports To: Associate Director, Enterprise Application   Position Summary:The Quality Assurance Analyst will be primarily responsible for the planning, creation and execution of testing activities for our projects and collaborating well with stakeholders and team members to ensure delivery of quality project outcomes.   Responsibilities: - Extract and document test requirements from business requirements and technical design documents - Work with the team to identify and document acceptance criteria as it relates to functional, unit, integration and regression testing. - Ensure that testing activities allow applications to meet business requirements and system goals and fulfill end-user requirements. - Participate in review of functional specifications of design documents, assess new features for testability, identify any gaps that could impact testing, and make recommendations for improvement across all quality attributes. - Conduct both automated and manual testing as needed. - Help with the implementation of the project technical testing strategy and methodology. This includes testing of integration points and interfaces and non-functional requirements. - Evaluate test results against acceptance criteria to determine successful completion of testing. - Design and develop scalable solutions for automating tests across multiple API services, breaking down end-to-end user stories into granular tests. - Record all defects/issues in the defect reporting tool (Jira), including detailed descriptions, screenshots, and steps to re-produce. - Evaluate test results and provide accurate, professional, and detailed test status reports to communicate relevant information to stakeholders and management. - Conducts post-release/post-implementation testing. - Supports clients with user acceptance testing (UAT) activities. - Creates traceability matrix to ensure testing outcomes align with business requirements. - Provide testing and defect status to QA Lead as required. Qualifications: - 5+ years of experience in a QA role testing front end and backend. - Experience in creating test strategies, acceptance criteria, test cases, executing test scenarios, and providing test results. - Experience with functional testing, system testing, performance testing and system integration testing - Must have experience in testing cloud applications. - Good in SQL Scripting skills - Experience with testing tools and well versed in testing automation (WorkSoft , Jmeter) - Interface testing experience would be an asset. - Defect Management (Jira, Azure Devops etc) - SAP testing experience is a Plus. - Strong communication working with variety of personalities and background. - Preference given to residential property management experience. - Strong oral and written communication skills - Bachelor's degree in Computer Science or equivalent      

  Reports To: Associate Director, Enterprise Applications   Position Summary:  The Azure Developer will be responsible for the design, development and implementation of solutions in Microsoft Azure environments using the .NET and other programming languages. They will also use their experience and knowledge to evaluate the best approach to solve problem and collaborate well with stakeholders and team members to ensure delivery of quality project outcomes.   Responsibilities: - Using Microsoft platform technologies (ASP.NET Web API) and Azure; design, build and modify existing business-tier components, web applications, and database objects. - If necessary, create prototypes to validate proposed ideas and solicit input from stakeholders. - Excellent grasp of and expertise with test-driven development and continuous integration processes - Analysis and Design – Converts high-level design to low-level design and implements it. - Collaborate with Team Leads to define/clarify business requirements, estimate development costs, and finalize work plans. - Benchmark application code proactively to prevent performance and scalability concerns. - Collaborate with the Quality Assurance Team on issue reporting, resolution, and change management.   Desired Skills and Experience: - 1-3 years hands-on experience with Azure PaaS environment e.g., Power apps, power automate etc. - 2-4 years' overall app development and solution implementation experience using Microsoft technologies (e.g. C#, ASP.NET) or other programming languages - 3+ years of hands-on experience in designing and developing Web and API-based technologies on .NET or .NET Core related technologies. - Experience with Service Oriented Architectures using WCF and Web API. - In depth knowledge of cloud computing and should leverage latest Azure services (Azure App Services, Function Apps) to create cloud-native solutions. - Experience in software design and development on Azure with emphasis on micro services and serverless capabilities. - Solid knowledge of SDLC and agile techniques - Good communication and effective team-working skills. - A bachelor’s degree in Computer Science. - Certified as an Azure Developer Associate is a plus.    

  Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a Leasing Specialist.   Who are we? We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.    Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.   About the Leasing Specialist opportunity: Resident Ambassador: As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction. Leasing Champion: Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets. Operations Guru: Collect payments, inspect the property and facilitate resident moves and maintenance request.   What you need to succeed: - 1-2 years’ experience in customer service, sales, office administration or related field. - High school diploma or equivalent. - Proficient with MS Office. SAP knowledge is an asset. - Well-developed English oral and written communication skills. - Ability to work evenings and weekends when needed to meet business requirements. - Proven ability to address concerns and achieve performance targets. - Strong problem-solver with effective negotiation skills. - Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.    What’s in it for you? At CAPREIT, we reward all permanent full-time employees: - Competitive Base Salary - Paid Vacation - Flexible Health, Dental & Vision Benefits  - Employee Savings Plan - Employee & Family Assistance Plan - Learning & Professional Development   Your opportunity to build an exciting career!    

Ti Position Summary:    The Land Lease Administrative Assistant is responsible for providing administrative and clerical services in order to ensure effective and efficient operations. This is a permanent full-time role located in Brooks, Alberta.    Responsibilities:   Reception - Answer general phone inquiries in a professional and courteous manner - Direct phone inquires to the appropriate staff member - Reply to general information requests with the accurate information - Greet visitors to the organization in a professional and friendly manner   Office administration - Use computer word processing, spreadsheet, and database software - Sort incoming mail, faxes, and deliveries for distribution - Prepare and send outgoing faxes, mail, and packages - Forward incoming general e-mails to the appropriate staff member - Data entry and upkeep of the organization's databases, ensuring a high level of accuracy - Provide administrative support to management and other staff   Perform other duties and tasks as required by Manager.   Qualifications   - Excellent interpersonal skills - Team player - Effective verbal and listening communications skills - Attention to detail and high level of accuracy - Effective written communications skills - Computer skills including the ability to operate spreadsheet and word processing programs - Time management skills - Ability to speak the local language - Proficiency in the use of office equipment such as Computer, Voice messaging systems, Fax, photocopier  

  Reporting to the Associate Director, Data Analytics and Insights, the Data Analyst is responsible for enforcing and upholding the importance of data policies and strategies to create suite of analytics solution to achieve organization’s strategic goals and objectives. The Data Analyst works with various stakeholders to identify analytical needs, and translate the requirements; develop, compile and present the analysis supported by data. In addition, other responsibilities will include process improvement initiatives, as well as, working with data stewards to ensure data quality, create and document data models, and collaborate with database developers to improve systems and database designs. From coordinating with the data architecture team to transforming business problems to suitable cloud-based solutions, the Data Analyst will play a key role in all stages of the data management process, with focuses on development, implementation and maintenance. In order to succeed, the analyst must demonstrate both sound technical knowledge and outstanding soft skills.   Responsibilities: - Assist Associate Director, Data Analytics and Insights in management and development of various analytics projects across multiple business functions and teams - Act as a primary source of expertise in the data structure and workflow of various supporting systems - Work directly with business users with variety of level of expertise and requirements to identify and translate the business case into technical requirements for development of full analytics solutions - Research and review large sets of data, using peer analysis with benchmarking and competitor analysis - Evaluate query designs, data structure, and data quality to provide recommendation for improvement as needed - Analyze problems and errors produced by business applications. - Develop targeted metrics and KPI’s for descriptive, and prescriptive analytics - Work with teams to provide input into test strategy, test scenarios, test data requirements and support user validation - Conduct insightful ad-hoc analysis to investigate ongoing, or one-time issues - Develop documentation of key processes, issues, and assist in creating data dictionary - Conduct analysis to validate system issues and work with IT to resolve those issues - Provide training and support cross functional teams - Complete all other duties as assigned   Qualifications: - A bachelor’s degree in Business, Mathematics, Statistics, Computer Science, or another quantitative field - 4-6 years experience in a similar role preferred. - Advanced proficiency in Microsoft Excel (Functions, formulas, charts, tables, and power query) - Demonstrated experience in Power BI, Power Apps, Power Automate and creating suite of analytics dashboards - Experience in data modelling, and financial modelling preferred - Actively demonstrates confidentiality, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature - Ability to work effectively both independently and as a member of a team - Experience with cloud technologies would be an asset. Specifically – Hana, SQL Server, Azure Data Factory, Stream Analytics - Experience with SAP ECC, BW and BODS suite of tools - Knowledge of big data infrastructures such as Hadoop or Snowflake will be an asset - Strong problem-solving skills, mathematical and data literacy - Strong organizational and project management skills with the ability to work independently and in a team environment, and mentor and train other members of the team - Creative, innovative, and critical thinker with excellent problem-solving skills   #LI-Hybrid

  Summary:  The maintenance staff will work closely with the Community Manager to ensure that work orders are completed and all common ground areas are maintained and kept clean. This position is located in Trenton Ontario.    Responsibilities:   - Complete all work orders as required by the Community Manager - Work orders that cannot be completed by maintenance staff will be communicated to the Community Manager - Pruning trees - Grass cutting - Replacing burnt light bulbs - Pickup yard waste - Painting as required - Road cleaning and sweeping - Temporary road repairs - General Tasks and Duties Daily - Other duties as required   Qualifications - Excellent communication skills. - Mechanical background. - Organized and able to handle multiple projects. - Patience and diplomacy with occupants. - Able to work long hours. - On call for after hour emergencies  

  Position Summary: This role will play an integral part in expanding the organization’s business analysis capabilities and providing value-added analysis to management and business partners.  The Business Analyst will be responsible for supporting multiple projects to drive strategic improvements and innovative change by reviewing, analyzing, and evaluating business systems and user needs and document requirements, define scope and objectives, and formulate systems to parallel overall business strategies.     Responsibilities: - Have a stakeholder-focused mindset and support cross-functional working groups to improve business outcomes by studying current practices and proposing modifications, taking an end-to-end perspective with a focus on improved service, operational excellence, and critically, increased client satisfaction. - Promote and strengthen workflow-driven processes and controls by working with business units to identify, develop, implement, communicate and monitor the effectiveness of process improvement initiatives. - Lead information gathering sessions with internal stakeholders placing emphasis on current state/future state process mapping, root cause analysis and recommendations for improvement. - Assist the various business teams to develop a clear understanding of “from/to” process change impacts and assist in creating change readiness action plans. - Visualize as-is and to-be business processes (via BPMN-aligned process mapping) and process performance (process and data modeling) using flow charts and cause-and-effect diagrams. - Lead requirements analysis sessions, facilitate requirements capture and validation, and provide recommendations to business stakeholders for defining quality unambiguous and feasible business requirements. - Produce requirements artifacts to support projects such as requirements documents, user stories, business models, diagrams, storyboards and scenario matrices. - Expand high-level business requirement expressions into detailed requirements, business rules, user stories, and acceptance criteria for project and developer teams to deliver effective and industry-specific solutions. - Prioritizing, right-sizing (calibrating) and organizing requirements across multiple dimensions and/or perspectives to discover hidden alignments. - Supporting business case development by identifying current problems and inefficiencies and their cost and conducting cost/benefit analysis. - Communicating with all levels of internal management and vendor partners on occasion. - Ability to issue and reconcile survey data related to internal and external performance and create presentations for all levels of management - Track, calibrate, and communicate expected value from business process improvements. - Support a variety of business process improvement (BPI) projects (varying by size, scope, complexity, stakeholder class, geographic reach, priority, time-to-delivery, etc.), simultaneously as needed, ensuring projects adhere to governance and quality control standards. - Build awareness and support for process improvements within CAPREIT’s Operations group. - Work closely with cross functional SMEs, Systems Architect(s), other Analysts, and Change Management specialists to assure the pace and purpose of change is managed and communicated, with a combined focus on Process-Technology-People. - Support Quality Assurance of proposed solutions. - Other duties as assigned.   Required Skills:   - Ability to remain composed in fast paced and fluid (ever evolving) environment that involves managing varied responsibilities, and multiple priorities. - The ability to identify audiences, calibrate communications, and express complex ideas simply - Excellent computer skills, specifically within the Microsoft ecosystem – Excel, MS Office, PowerPoint, Visio, MS SharePoint, etc. - Intermediate to advanced knowledge of MS Excel for business users including Vlookups, Index Matching, Macros and pivot tables. - Business modelling skills in Visio or other tools - Excellent organizational and coordination skills, ability to work independently and multi-task. - Experience working in an Agile environment an asset. - Experience working on Procurement projects an asset. - Good understanding of data management concepts, data analysis methods and the fundamentals of data governance - Keen attention to detail - Outstanding verbal and written communication and facilitation skills are vital (i.e., meeting management, presentation, and relationship building. - Team oriented and ability to work constructively and collaboratively within and between teams. Qualifications: - IIBA CBAP, ECBA, or PMI BA Certification preferred. - Minimum 3-5 years related work #LI-Hybrid