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Our Groundskeepers,
As Canada’s largest residential landlord, CAPREIT prides itself on the smooth operation and aesthetics of our properties. Our Groundskeepers are responsible for maintaining grounds and participating in grounds construction activities. They are outdoor enthusiasts who report to our Property Managers and ensure proper operation of all necessary equipment. The goal of this position is to maintain a functional, inviting, and aesthetically pleasing environment throughout the grounds of the building for both residents and Building Staff.
The ideal candidate for this position should have excellent communication skills, a background in exterior building mechanics and grounds work, the ability to work well without supervision, and the ability to handle multiple jobs in an organized fashion. Candidates should have a reliable method of transportation between sites.
Please note that applications from all interested individuals are appreciated; however, we will only contact candidates that are selected for an interview.
CAPREIT values diversity in the workforce and is an equal opportunity employer.
CAPREIT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Our Groundskeepers,
As Canada’s largest residential landlord, CAPREIT prides itself on the smooth operation and aesthetics of our properties. Our Groundskeepers are responsible for maintaining grounds and participating in grounds construction activities. They are outdoor enthusiasts who report to our Property Managers and ensure proper operation of all necessary equipment. The goal of this position is to maintain a functional, inviting, and aesthetically pleasing environment throughout the grounds of the building for both residents and Building Staff.
The ideal candidate for this position should have excellent communication skills, a background in exterior building mechanics and grounds work, the ability to work well without supervision, and the ability to handle multiple jobs in an organized fashion. Candidates should have a reliable method of transportation between sites.
Please note that applications from all interested individuals are appreciated; however, we will only contact candidates that are selected for an interview.
CAPREIT values diversity in the workforce and is an equal opportunity employer.
CAPREIT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Are you enthusiastic, customer-oriented and enjoy interacting with people?
Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?
If this is you, come join our community as a Leasing Specialist.
Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.
Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.
About the Leasing Specialist opportunity:
Resident Ambassador:
As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
Leasing Champion:
Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.
Operations Guru:
Collect payments, inspect the property and facilitate resident moves and maintenance request.
What you need to succeed:
- 1-2 years’ experience in customer service, sales, office administration or related field.
- High school diploma or equivalent.
- Proficient with MS Office. SAP knowledge is an asset.
- Well-developed English oral and written communication skills.
- Ability to work evenings and weekends when needed to meet business requirements.
- Proven ability to address concerns and achieve performance targets.
- Strong problem-solver with effective negotiation skills.
- Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
What’s in it for you?
At CAPREIT, we reward all permanent full-time employees:
- Competitive Base Salary
- Paid Vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development
Your opportunity to build an exciting career!
Position Summary: The ProjectCoordinator, Ancillary Partnerships and Business Developmentis responsible for overseeing and coordinating the day-to-day activities of the Ancillary Partnerships and Business Developmentdepartment. The role involves managing all administrative tasks, coordinating projects and collaborating with internal departments and external vendors to drive projects and initiatives forward. The Project Coordinator will report to the Associate Director, Ancillary Partnerships and Business Developmentand support the team’s goals and objectives. This role will be the first point of contact for the department and will ensure effective communication between internal and external parties.
Work Type: Hybrid (minimum 3 days per week in the office)
Responsibilities:
- Manage overall administration of AncillaryDepartment and process implementation.
- Effectively oversee and coordinate the daily operations and progress tracking of departmental activities.
- Facilitate effective communication between CAPREIT and external vendors to ensure seamless project management and adherence to timelines.
- Schedule meetings, prepare meeting materials, attend meetings, and take accurate minutes and follow up on action items.
- Collaborate with other CAPREIT departments to obtain necessary information and approvals to keep ancillary projects on schedule and ensure proper processes are adhered to.
- Coordinate projects for specific revenue streams and tracks progress of these projects.
- Review vendor contracts to comprehend contractual clauses and extract pertinent information for tracking systems and team reports.
- Manage and update all tracking spreadsheets and monitor contract terms.
- Maintain and organize documentation in Sharepoint including contracts, plans, property lists, reports etc.
- Coordinate with the Finance and Accounting departments on a regular basis to ensure records are reconciled as needed. Communicate with external parties on collections of payments.
- Coordinate approvals for marketing events and send weekly reports to external partners.
- Execute travel and meeting arrangements as required.
- Research and source information as required.
- First point of contact for general and/or service-related inquiries.
Qualifications:
- 4+years’ experience in administrative rolewith experiencesupporting a team of 2 or more individuals
- Advanced knowledge of Microsoft Office Applications
- Excellent verbal/written communication skills
- Professional demeanor and ability to work efficiently in a fast-paced environment
- Good knowledge of Power BI is an asset
- Ability to collaborate effectively with cross-functional teams
- Contracts and Property Management experience is an asset
- Basic accounting knowledge, SAP and other accounting software knowledge is an asset
Are you an enthusiastic team leader with strong decision-making and organizational skills?
Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?
If this is you, come join our community as an Associate Property Manager.
Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.
Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.
About the Associate Property Manager opportunity:
Resident Ambassador:
As our frontline lead, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
Leasing Champion:
Oversee the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.
Operations Guru:
Manage administration of services, collect payments, inspect the property and facilitate resident moves.
What you need to succeed:
- 2 years’ experience in leasing, property management or related field.
- High school diploma or equivalent.
- Proficient with MS Office. SAP knowledge is an asset.
- Well-developed English oral and written communication skills.
- Ability to work evenings and weekends when needed to meet business requirements.
- Proven ability to address concerns and achieve performance targets.
- Strong problem-solver with effective negotiation skills.
- Detailed-oriented with proven ability to work in a fast-paced environment.
What’s in it for you?
At CAPREIT, we reward all permanent full-time employees:
- Competitive Base Salary
- Paid Vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development
Your opportunity to build an exciting career!
Are you an enthusiastic team leader with strong decision-making and organizational skills?
Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?
If this is you, come join our community as an Associate Property Manager.
Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.
Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.
About the Associate Property Manager opportunity:
Resident Ambassador:
As our frontline lead, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
Leasing Champion:
Oversee the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.
Operations Guru:
Manage administration of services, collect payments, inspect the property and facilitate resident moves.
What you need to succeed:
- 2 years’ experience in leasing, property management or related field.
- High school diploma or equivalent.
- Proficient with MS Office. SAP knowledge is an asset.
- Well-developed English oral and written communication skills.
- Ability to work evenings and weekends when needed to meet business requirements.
- Proven ability to address concerns and achieve performance targets.
- Strong problem-solver with effective negotiation skills.
- Detailed-oriented with proven ability to work in a fast-paced environment.
What’s in it for you?
At CAPREIT, we reward all permanent full-time employees:
- Competitive Base Salary
- Paid Vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development
Your opportunity to build an exciting career!
Position Summary: The Executive Assistant, Office of the President and CEO provides superior administrative support and coordination to the Office of the President and CEO. This role is primarily responsible for travel planning, calendar management, email management, meeting preparation and other administrative services. The ideal candidate for this role should possess the ability to adapt and think strategically to address potential challenges or opportunities within the various teams in the operational unit.
Responsibilities:
- Oversee end-to-end travel planning, execution and support for the President & CEO
- Adhere to company procedures, policies and guidelines
- Manage calendar and schedule/reschedule all meetings including Team’s, Webex and appointments as required
- Develop and maintain a well-organized e-filing system that permits ease of reference and rapid retrieval of information and documents
- Manage day-to-day routine, including expanding and updating professional knowledge, computer skills in order to enhance individual and team productivity while adjusting to changing environments and new technologies.
- Coordinate execution of various documents including memoranda, minutes, etc.
- Book boardrooms, prepare agendas, meeting material and meeting minutes
- Prepare reports and correspondence
- Respond to/screen telephone calls
- Coordinate and assist with scheduling and booking travel
- Handle all incoming/outgoing mail as well as mail to be sent out by courier
- Coordinate, support and assist with internal and external partner inquiries
- Provide support for other CAPREIT Executives as required to maintain coverage
- Assist with reviewing and revising documents
- Prepare expense reports
- Special projects and assignments as needed
Qualifications:
- 5+ years providing executive support and/or corporate travel agency experience
- Prior experience working in a corporate environment
- Excellent verbal and written communication skills
- Have working knowledge of Microsoft Word, Excel and Outlook including SharePoint
- Ability to multi-task and meet tight deadlines
- Excellent organizational and scheduling skills
- Strong analytical, critical thinking and creative thinking skills
- Client-service oriented, including strong interpersonal and relationship building skills
- Proven ability to multi-task, work well under pressure and adjust to changing needs of the department
Are you passionate about delivering exceptional customer service and thrive at engaging with people?
Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?
If this is you, come join our community as a Leasing & Resident Experience Specialist.
The ideal candidate for this position will possess a natural ability to connect with others and a proven track record of success in a hospitality or property management role.
Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.
Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.
The Leasing & Resident Experience Specialist will:
Champion Tenant Relations:
Respond to client needs by leading teams to tackle challenges and deliver timely, effective solutions, ensuring client satisfaction.
Be a Community Leader:
Provide continuous engagement with residents throughout the duration of their tenancy - fostering tenant retention and a sense of community.
Showcase the Property:
Utilize your expertise to guide prospective tenants through the property and community, serving as a valuable resource. Employ strong communication skills to effectively promote the property to potential renters.
What you need to succeed:
- 3-5 years of prior experience in hospitality, property management or a related field
- Excellent customer service and interpersonal skills
- Strong organizational and time management skills
- Proficiency in Microsoft Office and property management software
- Ability to work independently and as part of a team
- Commitment to providing an exceptional resident experience
What’s in it for you?
At CAPREIT, we reward all permanent full-time employees:
- Competitive Base Salary
- Paid Vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development
Your opportunity to build an exciting career!
Reports To: Manager, HRIS
Position Summary:
Assist the Operations and Human Resources Teams by maintaining the organizations HR Systems including SAP SuccessFactors, ADP Workforce Now and iCIMS Recruit. Perform regular system and data audits to maintain the integrity of HR Data. Answer general employee inquiries and liaise with HR and IT Teams on technical issues. Assist with regular ongoing HR System Programs. Assist with Reporting and System Integrations as well as other requirements from the Compensation & Benefits Team.
Responsibilities:
- Perform regression testing to ensure system functionality.
- Generate and send recurring internal HR Reports and generate other general reporting requests.
- Perform HR system issue triage, manage cases where possible and direct issue to appropriate teams.
- Participate in HRIS Sustainment Program including tracking & managing tasks.
- Maintain HR system Master Data including Job Classifications, Cost Centers, Departments, Etc.
- Complete regular internal HR Data audits & participate in external audit process.
- Assist with HR System integrations & address issues as required.
- Manage Time Off fields such as Black Out Calendars and Time Off Exception Lists. Assist with maintaining Time Off Information & complete new user provisioning.
- Document and maintain internal HR System Processes by creating Quick Reference Guides and other training materials. Provide System Training to users when required.
- Assist with system troubleshooting and work with IT stakeholders and external system providers on issues.
- Other tasks as assigned by the Compensation & Benefits Team, when required.
Qualifications:
- 1-3 years of relevant experience.
- A post-secondary degree or diploma in Human Resources, or Information Technology.
- Demonstrated ability to manage time and multiple priorities effectively and with conflicting deadlines.
- Excellent communication skills, with the ability to maintain a professional approach at all times.
- Logical and analytical, with strong planning and organizational skills.
- High attention to detail.
- Strong work ethic and customer service oriented.
- Intermediate to advanced MS Excel skills required.
- Advanced computer skills, particularly experience with HRIS Systems. Experience MS Office is a prerequisite.
Title: Operations Manager 1
Reports To: Associate Director/Director/Managing Director Operations
Position Summary: Responsible for delivering efficient and professional management to a prescribed portfolio of properties. A fundamental requirement of the position is to manage an annual operating and capital budget while maintaining a high level of resident satisfaction, in accordance with CAPREIT policies and guidelines.
Responsibilities:
Management
- Staffing of appropriate office hours
- Approve/reject leases
- Follow up with assistance of Revenue Specialist on rent collections (AR)
- Manage renewals process
- Explore ancillary revenue opportunities (ie. parking/lockers)
- Take action on vacancy
- Ensure tenant file compliance
- Leases
- Letter of Acknowledgements (LOA)
- Applications, etc
- Ensure that work orders are completed in a timely manner as per CAPREIT policy
- Identify, report and action potential liability (ie. environmental/tenant/legal, etc)
- Approve requisitions and ensure purchasing policies are being adhered to
- Completion of site visit checklist
- Tenant meetings
- Inspect turnover units to ensure rent readiness
- Inspect occupied units for quality control issues
- Develop and implement an action plan to increase the value of assets (aesthetics, logistics, etc.)
- Liaison for Government Officials including: Property standard & Bylaw Officials, Technical Standard Safety Authority, Electrical Safety Authority, Fire department, Public Health Department, City councilors, MPP, Ministry of Housing, Social Housing, Police inspections (assist with investigations)
Budgeting
- Submit proposals for projects to be included in capital budget for the following year
- Inspect, review, and improve scope of work on all units to control financial parameters
- Reviewing and ensuring that all approved contracts are implemented correctly
Reporting
- Review and take action to correct discrepancies in all monthly financial reports
- Review physical asset report and implement a plan of action to correct deficiencies based on priority level
- Review accuracy of and take action upon all operations reports (A/R, vacancy, missing documents, move-in move-out, etc.)
Legal
Review, ensure correct documentation, prepare documents, and attend hearings for the following:
- Landlord tenant boards: tenant applications and landlord applications
- Human rights applications, attend human rights tribunal meetings (Initiation and follow-up),
- Discovery and recovery hearings (Insurance)
- Draft documentation for: Schedule A, amending agreements, settlements
Resident Relations
- Ensure high level of resident satisfaction and resolve inquiries
- Special events for residents (barbecues, Christmas parties, tenant appreciation, etc.)
- Tenant meetings
- Available to meet with residents on a one to one basis in an effort to develop strategies to mitigate damages and maintain a positive public image
- Attending tenant association meetings
HR
Operations:
- Payroll Direction/Approval
- Discipline - terminations
- Performance Reviews
- Monitor and manage vacation entitlement
- Interviewing/Hiring; Ensure proper training for new hires
- Coordinate coverage of staff for WSIB/LTD/STD
Management:
- Ongoing training
- Design and implement a development plan for each employee
- Coaching/mentoring/motivation/promotions (rewards)
- Resolving employee conflicts
Marketing
- Coordinate with Marketing department in advertising, incentives, market surveys, mystery shoppers
- Assess and make recommendations to maximize rent table potential
- Develop and implement strategies to rent less marketable units (staging, etc.)
- Review and take action upon Resident Satisfaction Survey results
Life and Safety
- Follow up on building LOA – ensure Life & Safety Policies adhered to
- Identify, report and action potential liability (ie. life and safety)
- Ensure that all documents and certificates are up to date
- Take immediate action to correct any Life & Safety deficiencies
- Conduct emergency response drills for staff
- Audit fire/life safety including: fire log book, annual certificates, spot checking for proper operation of all life safety devices, ensure up to date inspection of all life safety devices
- Respond to site emergencies, 24/7
Special Projects / Project Management and Coordination
Assist in managing projects:
- Structural (balcony restoration, garage repair, roof replacement, transformer replacement/boiler replacement)
- )
- Elevator Modernization (alternative solutions for limited mobility residents, ongoing tenant meetings, etc.)
- Common Area Upgrades (corridor painting, carpet replacement, stairwell painting, light upgrades, etc.)
- Lobby/Offices (construction of new, and redesign of existing outdated spaces)
New Acquisitions:
- Quickly and effectively raise new properties to CAPREIT standards
Other projects as assigned by AVP, Operations or MD, Operations
Qualifications:
- University/college degree or equivalent work experience
- Preferred of at least three years experience in property management
- Experience in staff management and strong interpersonal skills
- Proficiency in comprehension of financial statements and reports
- Strong leadership ability and customer services skills
- Outstanding problem solving and organization skills
- Excellent verbal and written communication skills
- Proficiency in computer skills
- Ability to handle multiple priorities and tight deadlines
- Strong decisions making skills and business acumen
Are you passionate about delivering exceptional customer service and thrive in engaging with people?
Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?
If this is you, come join our community as a Leasing & Resident Experience Specialist.
The ideal candidate for this position will possess a natural ability to connect with others and a proven track record of success in a hospitality or property management role.
Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.
Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.
The Leasing & Resident Experience Specialist will:
Champion Tenant Relations:
Respond to client needs by leading teams to tackle challenges and deliver timely, effective solutions, ensuring client satisfaction.
Be a Community Leader:
Provide continuous engagement with residents throughout the duration of their tenancy - fostering tenant retention and a sense of community.
Showcase the Property:
Utilize your expertise to guide prospective tenants through the property and community, serving as a valuable resource. Employ strong communication skills to effectively promote the property to potential renters.
What you need to succeed:
- 3-5 years of prior experience in hospitality, property management or a related field
- Excellent customer service and interpersonal skills
- Strong organizational and time management skills
- Proficiency in Microsoft Office and property management software
- Ability to work independently and as part of a team
- Commitment to providing an exceptional resident experience
What’s in it for you?
At CAPREIT, we reward all permanent full-time employees:
- Expected starting salary range $50,000 - $55,000 per annum
- Three (3) weeks' Paid Vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development
Your opportunity to build an exciting career!
Reports To: Associate Director, Investor Relations
Position Summary: To coordinate administrative activities and provide support for the various Investments teams.
Responsibilities:
- Take charge of day-to-day responsibilities, manage, and prioritize multiple tasks, and execute projects efficiently with strong attention to detail
- Perform general office duties such as distributing and mailing investment-related correspondence, formatting documents, and coordinating signatures with different departments
- Prepare outgoing correspondence, internal memoranda, investment-related submissions, reports, agenda, meeting minutes, and co-coordinate the preparation, submission, or distribution of reports to executives, external parties, committees, and the board of directors
- Diligently monitor and manage various team member’s calendar/appointments, organize meetings, arrange for catering, book meeting rooms, prepare expense reports, and coordinate end-to-end travel arrangements
- Organize events, make online registrations for team participation at real estate investment conferences, seminars, etc., and maintain the intranet website for the investment team
- Supports the execution of strategic initiatives; includes tracking metrics and milestones
- Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.)
- Ad hoc projects as required
Qualifications:
- Preference for a Diploma in a related field
- 2+ years of experience in a professional administrative occupation
- Excellent Computer skills in Microsoft Office Applications
- Excellent verbal/written communication skills/customer service orientation
- Flexible to meet shifting priorities and timelines
- Able to deal with people across all levels in the organization, including Senior Executives
- Demonstrate discretion and confidence dealing with highly sensitive matters
Are you enthusiastic, detail-oriented and enjoy learning new systems?
Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?
If this is you, come join our community in a hybrid leasing and administrative role as a Property Specialist.
Please note this is a temporary, 6 month contract role.
Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.
Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.
About the Property Specialist opportunity:
Resident Ambassador:
As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
Leasing Champion:
Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.
Operations Guru:
Lead administration of services, collect payments, inspect the property and facilitate resident moves.
What you need to succeed:
- 1-2 years’ experience in customer service, sales, office administration or related field.
- High school diploma or equivalent.
- Proficient with MS Office. SAP knowledge is an asset.
- Well-developed English oral and written communication skills.
- Ability to work evenings and weekends when needed to meet business requirements.
- Proven ability to address concerns and achieve performance targets.
- Strong problem-solver with effective negotiation skills.
- Highly organized with proven ability to work in a fast-paced environment.
What’s in it for you?
At CAPREIT, we reward all permanent full-time employees:
- Expected starting salary range $45,000 - $48,000 per annum
- Paid Vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development
Your opportunity to build an exciting career!
Title: Bilingual Service Desk Analyst (**6 Months Contract**)
Reports To: Service Desk Manager
Responsibilities:End User experience
- Provide first level contact and convey resolutions to customer issues;
- Properly escalate unresolved queries to the next level of support;
- Provide user support for mobile, telephony, desktop/laptop, standard productivity applications, peripherals and end-user computing devices;
- Assist with desk and office moves and physical re-location of end user IT assets;
- Provide on-call support as
Productivity & Collaboration
- Deliver productivity and collaboration tools to the business;
- Creation, implementation and maintenance of standard desktop & laptop images and configurations suitable for the various user groups;
- Provide technical support by performing installation, repair, and preventative maintenance of end user software and hardware;
- Troubleshoot end user software and hardware failures and identify and escalate related network problems;
- Performs post-resolution follow-ups to service requests and problem tickets;
- Creation and maintenance of appropriate documentation to ensure consistency, accuracy and efficiency of key processes for example quick reference cards and FAQs;
- Monitor and report on desktop or laptop problem resolution, change implementation capacity and performance issues;
- Other duties as assigned by reporting
Qualifications:
- 3-5 years of experience in a Service Desk role;
- Possess a strong technical and customer service culture
- Excellent interpersonal skills and the ability to adapt to a wide range of user skills;
- Ability to manage multiple high priority initiatives in a fast paced highly technical environment;
- Must have knowledge of information systems hardware, software, connectivity, and database management;
- Must be able to work flexible hours as needed;
- Strong analytical and organizational skills;
- Solid business orientation: ability to see solutions in the simplest most cost-effective manner;
- Bilingual (English and French), both written and verbal
Goals, Success Factors:
- Completion of assigned tasks in a timely manner
- Ability to manage competing priorities
- User support satisfaction rating to standard
- Support head office and remote users
Title: Legal Assistant
Reports To: VP Legal & Corporate Secretary
Position Summary:
The Legal Assistant to our VP Legal & Corporate Secretary provides superior administrative support and coordination to the members of our Legal Department. This role is primarily responsible for calendar management, email management, meeting preparation, legal administration and other administrative services and may include support and assistance for project management within those groups. The ideal candidate for this role should possess the ability to work well with people of diverse backgrounds and skills, manage time effectively, think strategically and act proactively to address potential challenges or opportunities within the department.
Responsibilities:
- Manage calendar and schedule/reschedule all meetings and appointments for the VP Legal and other members of the Legal Department, as required
- Develop and maintain a well-organized filing system that permits ease of reference and rapid retrieval of information and documents
- Coordinate execution and notarization, if required, of various documents
- Book boardrooms, prepare agendas, meeting material and meeting minutes
- Prepare reports and correspondence
- Respond to/screen telephone calls and emails
- Handle all incoming/outgoing mail as well as mail to be sent out by courier
- Coordinate with the board of trustees for meetings and other trustee requirements and assist in preparing board and board committee materials
- Draft and review resolutions, termination notices, legal letters and other ancillary documents
- Research and prepare memos on legal-related matters
- Assist with continuous disclosure matters under applicable securities laws
- Coordinate and execute acquisition/disposition related requests, including due diligence requirements
- Provide support for property acquisitions and dispositions, financing and re-financing transactions and land development matters
- Coordinate external counsel and/or other vendor/purchaser’s counsel to ensure timely closing of transactions
- Prepare expense reports
- Coordinate review and payment of invoices
- Coordinate various department needs of the Legal Department
- Organize team events to foster engagement amongst the Legal Department
Qualifications:
- 5-10 years providing legal support
- Prior experience working in a legal environment
- Post-secondary diploma or certificate from a Law Clerk program (an asset)
- Excellent verbal and written communication skills and strong attention to detail
- Have working knowledge of Microsoft Word, Excel, Powerpoint, Outlook and Diligent Boards
- Excellent organizational and scheduling skills
- Strong analytical, critical thinking and creative thinking skills
- Client-service oriented, including strong interpersonal and relationship building skills
- Proven ability to multi-task, work well under pressure and tight deadlines and adjust to changing needs of the department
- Ability to work in a team
Are you enthusiastic, customer-oriented and enjoy interacting with people?
Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?
If this is you, come join our community as a Leasing Specialist. Please note this is an onsite position located in Kelowna, BC. Possessing an insured means of personal transportation to travel between work locations is required for this position.
Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.
Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.
About the Leasing Specialist opportunity:
Resident Ambassador:
As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
Leasing Champion:
Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.
Operations Guru:
Collect payments, inspect the property and facilitate resident moves and maintenance request.
What you need to succeed:
- 1-2 years’ experience in customer service, sales, office administration or related field.
- High school diploma or equivalent.
- Proficient with MS Office. SAP knowledge is an asset.
- Well-developed English oral and written communication skills.
- Ability to work evenings and weekends when needed to meet business requirements.
- Proven ability to address concerns and achieve performance targets.
- Strong problem-solver with effective negotiation skills.
- Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
- Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.
What’s in it for you?
As a Leasing Specialist at CAPREIT, you will be rewarded as follows:
-
- Expected starting salary range $45,000 - $47,000 per annum
- Starting at 3 weeks' paid vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development
Your opportunity to build an exciting career!
Reports To: Associate Director, Financial Reporting
Position Summary: The Senior Manager, Corporate Accounting is responsible for supporting the head office and property accounting processes and will assist with the preparation and review of financial statements, Management Discussion & Analysis (MD&A) and other related responsibilities. The position will manage a small team and work directly with the Associate Director, Financial Reporting and other stakeholders to ensure the accuracy and completeness of accounting records.
Responsibilities:
Corporate Accounting
- Manage certain accounting processes and ensure data integrity of accounting records
- Consolidate accounting records for preparation of summarized reports
- Assist in the documentation & implementation of accounting policies and principles which may affect the SAP system or others
- Train accounting teams on any new accounting procedure or policy change
- Conduct regular meetings to promote two-way communication of best practices in business and system processes
- Provide support to the head office team relating to month-end, quarter-end, and year-end close
- Assist in the implementation of new accounting systems/processes
- Liaise with the auditors and their requirements
Corporate Reporting
- Assist with the preparation and review of the financial statements and MD&A (designated sections) on a quarterly and annual basis, and ensure that monthly accounting records are prepared in a sufficient manner to meet these needs
- Review of monthly reporting packages for the executives
- Coordinate with multiple departments to ensure the delivery of the necessary information for the MD&A and financial statements are received on a timely basis
- Review the MD&A and financial statements to ensure accuracy and completeness of information
- Ensure the working papers are prepared on a timely and accurate manner to assist auditors in the quarterly/annual reviews and audits
- Assist in preparation of prospectuses, budgets and forecasts
- Ensure the timely preparation of Toronto Stock Exchange (“TSX”) compliance documents
Research/Library for Regulations
- Research new IFRS/IAS standards that would impact CAPREIT’s financial position and financial statements and coordinate policy solutions
- Keep up to date on new pronouncements in the tax legislation that would have an impact on CAPREIT’s REIT status
- Review and document CAPREIT’s accounting policies and processes
Projects
- Identify and assist with process improvement initiatives
- Ad hoc tasks as requested by senior management
Qualifications
- CPA designation with 5+ years of relevant accounting in public real estate company and/or Big 4 accounting firm
- Strong technical knowledge of IFRS relevant to the real estate industry
- Knowledge of REALPAC is an asset
- Excellent computer skills – Excel, PowerPoint, etc.
- Ability to multi-task, remain flexible and prioritize deliverables. Desire to achieve high performance and meet tight deadlines.
- Must be a quick learner, organized, detail-oriented and very hands on. Accuracy is a must with external documents/filings/board reporting, etc.
- Demonstrate excellent verbal/written communications and presentation skills. Must have direct experience working with, responding to, and presenting to senior executives
- Strong team player with experience coordinating with multiple teams and departments
- Experience leading a team and developing team members
- Proven driver of change and continuous improvement
- Proficiency in the SAP system would be an asset
#LI-Hybrid
Title: Environmental and Health and Safety Intern
Reports To: Associate Director, Environmental and Health and Safety | Environmental Risk Specialist
Work Location: 11 Church Street, Toronto
Position Summary: Reporting to the Associate Director, Environmental and Health and Safety (and taking direction from the Environmental Risk Specialist), the EHS Intern provides administrative support to the EHS department on a variety of topics, with a focus on environmental risk and compliance. The successful candidate will assist in ongoing/upcoming projects and support CAPREIT’s adherence to legal and regulatory requirements across Canada.
This is a part-time, in-person position (Tuesdays and Thursdays) from June to August 2024.
Responsibilities:
Compliance
- Assist with researching EHS standards for all jurisdictions in which CAPREIT operates and advise internal stakeholders on applicable statutory and regulatory requirements;
- Assist in developing, implementing, maintaining, supporting, and continually improving corporate and operations EHS policies, programs, procedures and related documents including manuals, plans, and guidelines;
- Assist in the implementation and maintenance of an internal environmental management system, as directed;
- Assist in conducting workplace inspections;
- Attend Joint Health & Safety Committee meetings;
- Assist with the preparation and gathering documentation for submission to regulatory bodies, as directed;
- Assist with the testing and roll-out of EHS-related audits and questionnaires; and
- Maintain an inventory of compliance documents.
Project Coordination
- Ensure all environmental and hazardous materials records are up to date and appropriately stored in CAPREIT’s document management system;
- Assist with the coordination environmental projects (e.g. Phase I ESAs, Phase II ESAs, site remediation, etc.), as directed;
- Review environmental reports to provide summary and next steps; and
- Maintain environmental inventory with including summary reporting.
Qualifications:
- University or College education with a focus in EHS or similar discipline;
- 0 to 1 years of related experience, preferably within a real estate setting;
- Familiar with occupational health and safety, hazardous materials, Phase I ESAs, Phase II ESAs, remediation, and risk assessment;
- Ability to work independently with minimal supervision;
- Excellent time management and organization skills to deliver on multiple deadlines;
- Excellent administrative and project management skills;
- High attention to detail; and
- Proficient Microsoft Office skills, including Microsoft Sharepoint and Microsoft Teams.
Title: Intern, Strategic Finance
Reports To: Director, Strategic Finance | Senior Analyst, Strategic Finance
Position Summary: The Strategic Finance Intern will be responsible for supporting the analysis and administrative work of the Strategic Finance Team. Key tasks will include preparing Weekly Team Agenda & Minutes, assisting with asset and portfolio level analysis, assisting in preparation of the annual Strategic Review, assisting in preparation of development models, assisting in analysis relating to CAPREIT’s suite intensification program, compiling information for macroeconomic research presentations, summarizing industry conference calls and investment presentations, and assisting the team in various ad hoc Corporate Development deliverables. The Strategic Finance Intern will also be responsible for promoting innovative changes with respect to the process workflows in the department.
To excel in this role, strong communication & time management skills, relationship management abilities, and a well-rounded understanding of financial analysis, and market & industry trends are essential.
Responsibilities:
- Assist in financial analysis and evaluation of asset level performance and individual asset plans/corporate level strategies
- Assist in preparing the annual Strategic Review
- Assist in the building of ad hoc financial models, and improve existing models that assist in evaluating opportunities and provide guidance for capital allocations decisions
- Assist team in operationalizing strategic insights and support execution of strategic plans through working with a variety of internal stakeholders, including Marketing, Procurement, Operations, Accounting, and Investments
- Provide financial support to the Strategic Finance team and Development team with respect to development models, including maintaining condominium and multi-residential proformas to evaluate financial opportunities
- Assist Strategic Finance and Operations Services teams with analysis relating to CAPREIT’s suite intensification program
- Develop an understanding of emerging trends and industry dynamics
- Manage multiple projects simultaneously and follow through on issues in a timely manner
Qualifications:
- Currently pursuing an undergraduate degree in Finance, Business Administration, Real Estate or Accounting;
- 0–1-year experience as a Summer Intern in commercial real estate, finance, accounting or other related field;
- Interest in Real Estate, Finance, and/or transactional based task & projects;
- Understanding of building financial models;
- High attention to detail and accuracy;
- Ability to distill and present information effectively;
- Strong financial analytic skills, problem-solving, and critical thinking skills;
- Excellent organizational and coordination skills, ability to work independently and multi-task;
- Detail oriented with ability to work constructively and collaboratively;
- Excellent computer skills – Excel, MS Office, PowerPoint, etc.;
- Strong oral and written communication skills
Reports To: Senior Vice President, Legal and Corporate Secretary
Position Summary: The Legal Counsel, Privacy assists the Senior Vice President, Legal in her capacity as the Privacy Officer with the organization’s accountability and obligations under applicable privacy laws. This role will be accountable to review CAPREIT’s and its subsidiaries (collectively, “CAPREIT”) privacy program from time to time, advise regarding pending legislative changes impacting CAPREIT, assist in training CAPREIT’s employees with respect to compliance with CAPREIT’s privacy policies and practices, and protect CAPREIT’s reputation.
This role has customer facing impact - contributing positively to the full lifecycle experience of our residents/tenants, employees (and other stakeholders).
Responsibilities:
- Identify privacy obligations for CAPREIT and its Canadian and Netherland’s subsidiaries (PIPEDA, GDPR, CASL, ePrivacy, etc.), including monitoring and reporting on legislative developments
- Prepare for legislative and regulatory changes (i.e. conducting gap analysis, revising policies, processes and contracts, preparing training, preparing privacy impact assessments, etc.)
- Promote privacy by design and prepare privacy impact assessments and transfer impact assessments
- Manage cross-border data transfers
- Maintain data inventory and data flows
- Respond to privacy incidents and breaches, including investigating, remediating, logging and reporting privacy incidents and breaches
- Monitor, maintain and improve the privacy program, including creating, revising and implementing new policies and procedures
- Facilitate privacy program awareness, including developing and conducting training and preparing company-wide communications
- Coordinate fulfilment of data subject requests (access, rectification, deletion, etc.)
- Respond to disclosure requests
- Identify, recommend and implement privacy controls to mitigate risks
- Review and draft privacy-related contractual provisions
- Review and draft non-disclosure agreements
- Partner closely with IT & IT Security to accomplish complementary goals and ensure data protection
- Liaise with vendors, lawyers, consultants, auditors, etc. as required
- Other duties as assigned or that may change over time
Qualifications and Skills:
- Law degree from a recognized Canadian law school
- At least 4 years experience post-call in a privacy role
- Knowledge of Canadian and EU privacy and data protection laws
- 4+ years related experience in operationalizing privacy and data protection at an organization (in Canada and/or EU)
- Experience identifying and mitigating privacy risks
- Experience educating and persuading others, and facilitating change management
- Ability to take initiative, work well autonomously and as part of a team (as required)
- Ability to build trusting, positive and productive relationships
- Efficient and effective communication skills
- Have or working towards one or more privacy certification(s) - CIPP/C, CIPP/E, CIPM (or other)
- Ability to travel across Canada and to the Netherlands, if required.