Title: Training Facilitator

Reports To: Training Program Manager

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

The Opportunity

The Training Facilitator is responsible for the implementation of training initiatives as assigned by the Training Program Manager. The Training Facilitator manages the activities involved in the preparation, delivery and assessment of training and development programs. This role consults with internal clients to address requests, creates and manages projects resulting from inquiries. The Training Facilitator is responsible for job-specific training with a focus on teaching specific areas of knowledge or on-the-job capabilities needed for certain positions. The ideal candidate will be a motivated professional with a passion for talent development, a high level of flexibility, commitment, and the ability to train and coach within a high paced, sales and customer service environment.

How You Will Make An Impact

• Coordinate all training initiatives as assigned by the Training Program Manager
• Provide training on a variety of topics including but not limited to SAP, Leasing, Procurement etc. for assigned region using approved training material
• Support all users in assigned region for SAP related issues
• Deliver training in a variety of ways, including F2F training, online modules and webinars
• Maintain records of all training conducted and administer attendance lists for each training session
• Provide input for training material as related to assigned region and ensures all material is up-to-date
• Provide feedback to to the Training and Development Team on training, systems issues and existing user skills for assigned region
• Provide feedback to the learner, their management and the Training Manager on participation of staff in training, flagging any issues to be addressed
• Other tasks as assigned by the Training Program Manager

What You Will Bring

• Minimum 2 years of property management experience or similar
• 1-3 years of training / teaching adults
• Ability to manage change
• Passion for assisting others
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations
• Bilingualism in French is considered to be an asset

What's in it for you?

• Competitive Base Salary between $50,000 - $60,000
• Paid Vacation
• Flexible Health, Dental & Vision Benefits 
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development