Title: Bilingual Risk and Insurance Claims Specialist

Reports To: Manager, Insurance & Risk Management

Work Type: Hybrid (3 days a week in the office) 

Summary: The Bilingual Risk and Insurance Claims Specialist will have responsibility for supporting CAPREIT’s Insurance and Risk Management programs with a focus on claims management and administration.

Responsibilities:

Claims Administration

• Monitors and actions incident reports/claims on internal claims system
• Manages property and liability claims
• Ensures timely and appropriate documentation, settlement and closure
• Prepares releases when required and coordinates claim settlements.
• Coordinates communications and documentation flow between site operations, our TPA, insurers, and legal counsel.
• Manages the pursuit of subrogation and recovery claims against third party insurers.
• Manages communications with third party claims administrator, insurers and vendors, as well as site operations to reach optimal outcomes.
• Works with accounting to processes incoming and outgoing payments.
• Reviews and analyzes incident and claims data for trends, determining possible risk control activities for CAPREIT.
• Prepares monthly loss reports for CAPREIT shareholders.

 Risk Management Administration

• Supports insurance renewal though documentation and tracking.
• Manages tracking, analyzing and reviewing tenant insurance data.
• Supports Operations with optimizing tenant insurance participation and compliance across all properties.
• All other tasks as required.

Qualifications:

• 1-3 years of property/casualty claims experience is an asset.
• Insurance or risk management related courses (CIP/CRM) completed or in process is an asset.
• Ability and comfort in reviewing insurance and contractual documents is an asset
• Flexibility – CAPREIT is a very active organization – ability to multitask, self-regulate and prioritize.
• Ability to work independently.
• Ability to work in team environments and with remote team members.
• Excellent written and oral communication in French and English required.